At Shop Sundrop, each hat is made-to-order and custom embroidered just for you, which means we do not accept returns.
If there is any issue with your order — such as receiving a damaged item or an error with your customization — please contact our customer service team at hello@shopsundrop.com within 14 days of receiving your order. We’re happy to help resolve the problem and ensure you’re completely satisfied with your purchase.
Thank you for supporting our small business and understanding our no-return policy on personalized items!
